Supermarket chain Woolworths has unveiled the post-beta version of its business-focused online shopping platform, Woolworths at Work.

The company says the website aims to make it easier for Australian businesses to buy groceries, food and essentials online. It will target customers ranging from offices, small and medium enterprises, hospitals and charities to early childhood education institutions.

“Our primary goal with Woolworths at Work is to build a partnership with our clients, so that we in turn can evolve the proposition to align with their challenges and opportunities,” said Jarad Nass, Managing Director of Woolworths at Work. .

Jarad Nass, Managing Director of Woolworths at work

The concept has been in beta since September 2020, with Woolworths taking steps to gradually improve the customer experience ahead of the official launch this week. Site features now include two-hour delivery windows, smart Work Hub, consolidated billing and credit.

Nass says one of Woolworths at Work’s focus areas is continuing to offer more transparency through the Work Hub. With real-time reporting and the ability to view transaction-level spend at different levels of activity, the Work Hub directly helps customers resolve their issues.

A page from the Woolworths at Work website.

“At a time when businesses expect flexibility, reliability, transparency and control from their suppliers, we are offering this in the form of a grocery service developed for businesses,” Nass added.

He said that with many businesses facing staff shortages and continued Covid disruption, Woolworths at Work hopes this will help customers manage supply orders more efficiently and free up time to focus on their business. primary activity.

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